|
|
8 (800) 700 7672 Free in Russia |
FAQ • Why did I send one SMS message, but the subscriber received two SMS messages and different operators with different prices are indicated?
This situation occurs when an SMS is sent to a subscriber who switches to another operator's network while retaining his number..
Our service analyzes the data of MNP subscribers, and if an attempt to send SMS to a ported subscriber falls during the completion of the MNP process (when the subscriber has successfully transferred his number to the network of the new operator), then our system automatically forwards the last SMS to the subscriber in the network of the new operator. (since SMS will no longer be delivered on the network of the old operator).
It is important that only the second SMS is actually charged, and the first one is recalculated at zero price in detail..
Thus, in the SMS History there are 2 attempts to send SMS to a subscriber with different operators and cost, but the client pays only for the second one, the first one is free for him. (you can check the expenses in the Details).
← Ago All questions
Our service analyzes the data of MNP subscribers, and if an attempt to send SMS to a ported subscriber falls during the completion of the MNP process (when the subscriber has successfully transferred his number to the network of the new operator), then our system automatically forwards the last SMS to the subscriber in the network of the new operator. (since SMS will no longer be delivered on the network of the old operator).
It is important that only the second SMS is actually charged, and the first one is recalculated at zero price in detail..
Thus, in the SMS History there are 2 attempts to send SMS to a subscriber with different operators and cost, but the client pays only for the second one, the first one is free for him. (you can check the expenses in the Details).
← Ago All questions
