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Manual for the contract

To conclude the contract, you must send an application from the email address specified in the settings of your personal account to our e-mail, specifying the following information in the letter:

  • details of a legal entity or individual entrepreneur indicating the full name and exact position of the signatory (a business card with the ability to copy data);
  • information on whether the organization is a VAT payer;
  • your registered username in our service;
  • the address to which to send the signed contract by courier or mail;
  • contacts and name of the person responsible for concluding the contract;
  • postal and e-mail addresses for sending closing documents;
  • ability to exchange documents through EDI systems (Diadoc, VLSI, etc..).

The contract is being prepared on the contractor's side, if necessary, you can download the contract templates on this page..
After signing the contract, in order to send SMS messages, you must first register the letter name of the sender in your personal account (Menu-Settings-Sender Names).

Contract conclusion procedure

After receiving the letter with the application for the conclusion of the contract, our managers will fill out and send you an electronic document by e-mail for verification and approval. After agreeing on the contract and making possible adjustments, you will be offered to conclude the contract in the electronic document management system (EDI) or, if it is impossible to use it, two copies of the contract will be sent by courier or mail to your address. In the latter case, the account can be temporarily activated by providing a scanned copy of the signed contract from the customer, followed by the exchange of the original contract. If necessary, a scanned copy of the contract signed by the contractor can also be sent to your e-mail .

If the email didn't reach you

Usually request about the conclusion of the contract we reply during the working day, but if after sending the letter with details you do not receive our reply, please contact us at the numbers listed on the website, for more information on receipt of the letter and on the process of preparing the contract, as sometimes emails can get caught in the spam folder that is checked with delays. In this case, you can call and expedite the process of conclusion of the contract.

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