FAQ • Can I organize interaction with my clients using your service

Yes, it is possible. To do this, you need to rent a dedicated number for incoming messages (or use any of our free numbers) in your personal account on the page "Incoming Numbers"– the "Connect selected number" drop-down list. Then, in the settings of your personal account, in the "API Settings" group, specify "URL for responses and statuses" and set the option "Forward incoming sms to the URL". Thus, when a message is received from a subscriber , it is passed along with other parameters to the Client's handler, where further work with the message takes place. At the end of processing, the Client's system can send the next message to the subscriber and wait for a response from him again, etc..

At the same time, it should be noted that many operators (including all Russian ones) do not allow you to send messages from a pre-set phone number. In such cases, it is recommended to send a letter name, and specify the number for the response in the message text. Most phones allow you to select such numbers from the text and answer them.

If you still need to send messages from the phone number (for example, to GPS monitoring equipment), then you can arrange such a sending, but only through the Client's SIM card. In this case, you need to contact the online support service for the details of the connection.

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