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Receiving SMS messages or calls

In our service, you can receive and process SMS messages and calls from subscribers to federal numbers. Thus, you can establish feedback with your customers via SMS.

The numbers for receiving messages can be shared free of charge, dedicated virtual and using SIM cards on the SIM hosting service.

Methods of obtaining

To receive incoming SMS messages or calls from subscribers in the following ways:

Replies to sent SMS messages (free of charge):

After at least one message is sent to a certain subscriber , all his subsequent SMS response messages are sent to the Client's account, which was the last to send him an SMS message through our service. To be able to respond to a sent message, you need to: specify any of our federal numbers in the text of the message, then it will be possible to answer it. Receiving a response from a subscriber to our general toll-free numbers is only possible within two weeks after the last SMS message was sent to this subscriber from our service.

The prefix (free of charge):

To receive incoming SMS messages from subscribers without a previously sent message from the site, you can use specifying a special prefix at the beginning of the message - the Client's login, a colon and a space, for example, "login:".

Using a dedicated phone number (fee-based):

It is also possible to purchase a dedicated virtual number for reception SMS messages in the format +7977000xxxx or another number via the SIM card hosting service according to the rates specified on the page "Tariffs". All incoming SMS messages from subscribers to such a dedicated number are assigned to the Client who owns this number.

Receiving incoming SMS on your phone (free of charge):

To receive SMS response messages directly to your phone number, you must specify it in the text of messages sent through our service, then subscribers will be able to select it when sending and send SMS messages to it. In addition, you can configure the forwarding of incoming messages to our number to the phone number specified in the settings in your personal account.

Receiving incoming calls from subscribers:

In addition to SMS messages, it is also possible to receive calls from subscribers, which in the system look like regular incoming messages with the text [CALL]. Each call after reading the caller's number will be immediately reset and will not consume subscribers' funds, unlike SMS. Receiving incoming calls is only possible to dedicated paid numbers.

You can use dedicated paid numbers or our shared toll-free numbers to receive SMS messages.:

5555− For Altel subscribers (Kazakhstan)
77059009330− Beeline Kazakhstan (sms, calls)
79059457777− Beeline Novosibirsk (SMS, calls)
79138977777− MTS Novosibirsk (sms)
79163377737− MTS Moscow (sms, calls)
79168877777− MTS Moscow (sms, calls)
79684477777− Beeline Moscow (sms, calls)

All incoming messages or calls from subscribers to the numbers of our service or allocated to the Client can be seen in your personal account in the "Incoming SMS" item or set up their forwarding to e-mail or to the Client's server via HTTP or SMPP protocols.

Terms and conditions of use

Incoming messages to our shared toll-free numbers or paid virtual numbers can only be received from subscribers, and you will not be able to receive incoming messages to these numbers from various Internet services and payment systems.

When using a SIM card hosting , incoming messages can be received from any sender names, including alphabetic ones from various Internet services.

Prohibited the use of dial-in numbers for distribution of drugs, Smoking mixtures and other prohibited by law goods and services.

The connection of numbers and hosting of SIM cards for receiving incoming messages is carried out after the conclusion of a contract for a legal entity or an individual entrepreneur with a seal, or through the EDO (when concluding a contract not through the EDO, for acceptance you need to make the first payment through a bank from a legal entity or an individual entrepreneur).

In case of violation of the rules, the allocated phone number will be disabled, and the money charged for the connection will not be refunded. All phone numbers are paid to the operator for the remaining month, so the money is not refundable. Dedicated phone number service (virtual or SIM card hosting)) it is also paid until the end of the month, it is possible to replace the SIM card without a refund in agreement with the company. In addition, the operator can set filters on incoming messages and impose a fine for prohibited use of the phone number..

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