Pricing plans  Services  API  Partners  About the service  Contacts 
8 (800) 700 7672
Free in Russia
 
Home / Services / WhatsApp API for newsletters and messages — connecting for business

WhatsApp Business API (WABA)

Increases business efficiency by increasing the level of communication and customer loyalty
Personal appeal
Communicating with a client by name strengthens his trust in the company, increases loyalty and, as a result, stimulates sales growth.
The familiar user-friendly interface
  • WhatsApp is used monthly by almost 80% of Russians aged from 12 years
  • Daily Messenger attendance — 67%
  • Up to 90 % of users read messages.
  • The client remains in the comfort zone and is set up for calm and productive communication..
Flexible pricing system
What tasks does the WhatsApp Business API solve? (WABA)
WABA helps businesses build reliable and effective customer engagement
With WABA, you can:
- increase sales and encourage repeat sales
- reactivate clients
- reduce the cost of the target action
- improve the quality of technical support
- get more feedback
- shorten the transaction time
- reduce the workload on employees or reduce staff
How to Use WhatsApp Business API (WABA) in Sales, Support and Marketing
Sales and consulting

Send messages to customers with notifications about the order status, ticket purchase, delivery dates, etc..


The WhatsApp Business API supports chatbots and automatic replies. Connect your own bot to WABA, which will provide answers to standard customer questions: the product is in stock, the cost, the warranty period of the product. Next, he can send the chat to the manager or give the client the "Place an order" button to close the transaction 24/7 daily and around the clock.!

Customer support
Solve clients' questions in a live dialogue mode. High-quality support strengthens business loyalty
Marketing and mailing lists

Officially and legally, you will be able to send personal offers, terms of promotions, and notifications through WABA using approved templates.*.

For example, "Ilya, only today there is a 30% discount on all the products you were interested in!" The customer clicks and buys.

* WhatsApp requires approval of message templates for mailing lists. Templates that do not comply with WhatsApp's policy will not be approved.

Integration with CRM systems
All leads, orders, reminders, and analytics are in a single system. At the moment, you can see what the client ordered, how much money, and when you need to write to him again.
What is the power of the WhatsApp Business API?

1. A full-fledged tool for business and customer acquisition

It allows you to create a company account in WhatsApp, work with several managers from the same account, correspond with clients without leaving the CRM system.

Post a link to your WhatsApp profile on the website or in the mobile application and a potential client will have the opportunity to write to you first, ask a question and leave a contact for feedback.

2. Mailing

Use texts, images, videos, emojis and active links without restrictions

Лимит characters сообщений в WhatsApp - до 1000 characters
Оплата только за доставленные сообщения!

Mailing

3. Personalization

"Hello, Anna, your order #5678 is on the way!" — such messages inspire confidence

Connecting WABA to CRM allows you to pull up customer data from the system and send everyone something different: a discount on a favorite product, a reminder about an abandoned shopping cart, or a birthday greeting.

4. Official status

With WABA, your account becomes official — this is protection from blocking and a sign of trust for customers.

Fill out the profile, provide information about the company, and the client immediately sees the company's name, not just the phone number.

5. Analytics and control

How many messages have you received? How many have you opened? How many responded?

For example, you sent 1000 campaign notifications, but only 70 people responded. We changed the text and have already received 200 responses.
Build a strategy based on analytics data, not intuitively.!

6. Scalability

Your business is growing and the number of customers is growing according to the scale of growth

Regular WhatsApp or WhatsApp Business works effectively with 100 – 150 conversations per day, WABA can handle thousands perfectly.

How it works

The scheme of work
1

The client receives an announcement of a new collection of clothes, where he finds the thing he likes, puts it in the basket and pays for the purchase.

2

A confirmation code is sent for secure payment.

3

In parallel, an order status notification is received.

4

It becomes possible to start a dialogue through the support channel.

The cost of mailing in WABA
SMS MAILING LISTS HLR LETTERS CALLS VIBER TELEGRAM WHATSAPP SOCIAL NETWORK BOTS CALCULATOR
 
The delivered WhatsApp messages will be charged at the following prices:

Tariff: 123456789
Payment from:1 $30 $100 $200 $300 $800 $1500 $2500 $3300 $

All operatorsService0.0035 $0.0035 $0.0035 $0.0030 $0.0030 $0.0030 $0.0030 $0.0025 $0.0025 $

RussiaMarketing0.1490 $0.1480 $0.1475 $0.1470 $0.1465 $0.1455 $0.1450 $0.1445 $0.1440 $
Services, authentication0.0750 $0.0745 $0.0745 $0.0740 $0.0740 $0.0735 $0.0730 $0.0730 $0.0725 $

KazakhstanMarketing0.1105 $0.1100 $0.1100 $0.1095 $0.1090 $0.1085 $0.1085 $0.1080 $0.1075 $
Services, authentication0.0180 $0.0180 $0.0180 $0.0175 $0.0175 $0.0170 $0.0170 $0.0165 $0.0165 $

BelarusMarketing0.1550 $0.1545 $0.1540 $0.1530 $0.1525 $0.1520 $0.1515 $0.1505 $0.1500 $
Services, authentication0.0425 $0.0420 $0.0420 $0.0415 $0.0415 $0.0410 $0.0405 $0.0405 $0.0400 $

Other countriesMarketing0.1490 $0.1480 $0.1475 $0.1470 $0.1465 $0.1455 $0.1450 $0.1445 $0.1440 $
Services, authentication0.0750 $0.0745 $0.0745 $0.0740 $0.0740 $0.0735 $0.0730 $0.0730 $0.0725 $

Sending unconventional messages of the "Service" category is possible only after an incoming message from the subscriber within the next 24 hours..

Prices are per message excluding VAT.  
1) Russia: If you disable "direct routes" in the settings, SMS messages are sent from the phone number and are charged like other operators. Delivery in this mode is not guaranteed, since the channels of regional operators are used.
2) MegaFon, MTS, Beeline: To make mailings, you need to register the names of senders with the operators.
3) SMARTS, Yota, Gazprom: For messaging it is necessary to register sender ID according to the rules of operator MegaFon;
Rostelecom, TMT, MTT, Wave Mobile, Sim Telecom, SevMobile, Winah, WIN Mobile, TransTeleCom, V-Tell, Miranda, Sprint, Krymtelecom, T-Mobile, Sberbank-Telecom, Tattelecom, VTB Mobile, Virgin Connect, Easy4, MCN Telecom, Astran, Miatel, Internod, MOTIVE (international only.the names)
4) Zone 1: Austria, Albania, Bahrain, Canada, Cyprus, China, Colombia, Costa Rica, Latvian, Lithuania, Liechtenstein, Macedonia, The Maldives, Mexico, Paraguay, Poland, Portugal, Singapore, USA, Thailand, Sweden, Estonia, South Korea, Japan.
5) Zone 2: Abkhazia, England, Angola, Andorra, Argentina, Belgium, Bulgaria, Bosnia and Herzegovina, Vietnam, Germany, Hong Kong, Greece, Denmark, India, Ireland, Iceland, Italy, Cameroon, Cuba, Luxembourg, Malaysia, Malta, Norway, UAE, Saudi Arabia, Slovenia, Taiwan, Turkey, Uruguay, Philippines, Finland, France, Croatia, Montenegro, Czech Republic, Chile, Ecuador, SOUTH AFRICA
6) Zone 3: All other countries.


We offer significant discounts to resellers — we connect them, starting with the 7 tariff plan.
In addition, you can get a 6-th tariff plan for the program "Discount on SMS mailing lists".


If you have a large volume of mailings or you are not satisfied with our prices, then you can send a request for the necessary tariff here.
Your reply e-mail    

Request text and other contacts


The code from the picture    

 
How to connect to WhatsApp Business API (WABA)
1
Register in your personal account of the SMS Center service and enter into an Agreement
2
Apply for WABA registration on support@smsc.ru to receive a business account.
3
Go through the registration procedure and confirm the phone number according to the instructions provided
4
Register the templates and test sending messages in WhatsApp
WhatsApp Business API via SMS Center
Everything is automated
Система сама определяет тип переписки и решает, создавать новую или продолжать существующую. Вам не нужно думать о технической части>
Personal communication
Когда клиент отвечает в чате, вы можете отправлять нешаблонные сообщения в течение 24 часов>
Confirmed delivery
Все сообщения доходят до получатеlei с подтверждением статуса доставки>
Data protection
Полная безопасность клиентской базы. Доступ имеет только владелец аккаунта>
Connect WhatsApp Business API right now!
Our manager will contact you and tell you about all the technical nuances and features of the system.

FAQ

How long does the WhatsApp Business API registration process take??
Up to 10 business days after we receive your application and you complete all the steps necessary to start registration (create a Facebook Business Manager, verify it)
What is the difference between the WhatsApp Business API and the WhatsApp Business App??
Only one operator can communicate via the WhatsApp Business App, either from a phone or from the desktop version of WhatsApp. An unlimited number of operators can communicate via the WhatsApp Business API.
Why is your WhatsApp Business API paid??
There are no free WhatsApp Business APIs on the market. There is no way to access the Facebook WhatsApp service directly on your own. Therefore, the official WhatsApp Business API providers help with the confirmation of the company's account. The SMS center has the confirmed status of a technical developer of WhatApp solutions and provides an account confirmation service in accordance with the approved tariffs. (link)
Which phone number can I connect to the WhatsApp Business API??
Any phone number (landline, mobile, 8 (800)) that can receive an SMS or a call to verify the number.